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Support Specialist Redglue delivers customer support that rocks! We're growing our company from within, and today's Customer Support Specialists are tomorrow's managers and system administrators. You will receive, document, track, and resolve incoming customer issues. You must possess strong communication skills, work well on a team, be open to a flexible work schedule, and be comfortable with all aspects of the Internet. Previous customer support experience recommended, and previous Web hosting and/or technical experience a plus. If hired, you will enjoy excellent compensation, full benefits, and stock options in a company that is a leader in its market segment. Apply for this job! Technical Support Specialist While we provide a great deal of on the job training, the ideal candidate will have previous experience providing customer support for ISP or web hosting customers. The selected individual will report to the Call Center Manager and will enjoy excellent compensation, full benefits, and stock options in a pre-IPO company that is a leader in its market segment. Technical Support Specialist duties range from answering technical questions that exceed the knowledge of our level one support, to re-starting web servers, resetting account permissions, finding bugs in programs, setting up special internal tools, or installing custom software or configurations for clients. Must be proficient in Windows NT/2000, Unix/Linux/Solaris and able to utilize and navigate the Internet and related tools and software. Apply for this job! |
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Lead Web Designer The Lead Web Designer is responsible for bringing artistic leadership and cutting edge design practices to all phases of the design process for our website while taking a hands-on approach to every project. The Lead Web Designer must be a team player and have the desire to hit the ground running. Requires 2+ years of experience in Web design (please provide portfolio), strong communication, analytical and interpersonal skills, a solid understanding of Web-based technologies, extensive knowledge of Photoshop, Illustrator, Fireworks, Flash, Dreamweaver, Javascript/VBscript, HTML/ASP/CGI and other design-related applications. A bachelor's degree, preferably in Fine Arts, Graphic Design, or a related discipline is preferable. Apply for this job! |
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Network Engineer The selected applicant will provide phone and on-site support and troubleshooting assistance on Windows NT/2000, UNIX/Linux/Solaris based office network. Selected applicant must possess TCP/IP fundamentals, network/LAN basics, PC repair, Windows 98/2000, Linux, and router fundamentals. Selected applicant will also install hardware, and drivers, and configure ports. Responsibilities will also require strong PC hardware, DOS, and Windows background. A working knowledge of application software such as SQL, and MS Office helpful. Basic understanding of routers, LAN, TCP/IP, and basic network administration functions is required. Apply for this job! |
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| Sales
Engineer The Sales Engineer will support the direct sales team in both pre-sales and sales activities. Assist in demonstrating and illustrating, to potential customers, how this company's products and services should be the ultimate solution to their business challenges. Participate in joint sales calls, prepare and deliver presentations, and work with project engineers to verify engineering requirements. He/She will also work with Business Development to craft technical and business solutions and obtain or assist in the development of customer requirements. The Sales Engineer will also be responsible for maintaining close business relationships with our clients and propose new system and network architectures to support growth and maintain high levels of customer satisfaction. Outstanding Communication skills, both verbal and written. A BA/BS Degree. Business major or BSCS / BSCE preferred. 3+ years of sales engineering or sales experience. Apply for this job! |
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| Lead
Software Engineer Redglue is looking for an experienced lead software engineer to help build the next generation of Redglue tools. Redglue provides a suite of on-line tools to enable small-medium sized business web hosting. This includes e-commerce, site management, and productivity tools. As a software engineer, you will work with our customers, both internal and external. You will work on a team of engineers to design and build our next generation of tools. At least 2-3 years development experience, including at least 1 year of Web software development. ASP/CGI/Perl/Javascript programming experience. Strong Windows NT/2000, UNIX/Linux/Solaris skills. Database design and SQL programming experience. Strong written and verbal communication skills. Apply for this job! Software Engineer Redglue is looking for a software engineer to help build the next generation of Redglue tools. Redglue provides a suite of on-line tools to enable small-medium sized business web hosting. This includes e-commerce, site management, and productivity tools. As a software engineer, you will work with a team of other engineers to create the latest and greatest tools. You should have at least 1-2 years of software development experience. Also required are Windows NT/2000, UNIX/Linux/Solaris skills, database design and SQL programming, strong communication skills, and, preferrably, ASP/CGI/Perl/Javascript programming experience. You must be focused, team-oriented, and able to work under tight deadlines. Apply for this job! |
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