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Redglue uses SMTP
Authentication to protect your mail servers from spammers. If you receive
errors when checking e-mail, you will find the help you need here. The Authenticate
with POP Error occurs because of anti-spamming software that we have installed
on Redglue and all client SMTP mail servers. It used to be that companies
like Redglue could leave their mail servers open for use by anyone, but
the growing number of spammers on the Net have caused us to close our servers.
The way we verify if you are allowed to use our mail server to send mail
is simple:
When you check your e-mail, your are then authenticated to begin
sending e-mail. This authentication lasts for six hours, so when that
time limit is up, you need to check your e-mail again.
How does this work? When you dial up through your ISP, you are given an
IP address. Most ISPs use a dynamic IP system, which means your IP is different
each time you dial up. Once you are logged on to your ISP account, you have
an IP address assigned for that session. When you log into your POP e-mail
account at your Redglue server, the server takes note of the current IP
address setting. The server then allows e-mail to be sent from that IP because
it has been authenticated. With this in mind, please note that if you disconnect
from your ISP before the 6 hour time frame is up, you will need to re-authenticate
because you will have been given a different IP address when you reconnected
to the ISP.
If this is all a bit confusing, just remember this simple rule: Every
time you open your e-mail program, always check mail before sending. Then
you'll be fine!
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More
Information and Download
Netscape Mail is available free in the Netscape Communicator package. It
will prompt you for setting up your e-mail account when you install. Here
are the settings you will need to know:
- POP3 Server - mail.YOURDOMAIN.com
- SMTP Server - mail.YOURDOMAIN.com (or set this to your dialup ISP
SMTP server setting)
- Username - Your POP3 account username (no more than 8 characters)
- All other settings are optional
Netscape Mail will ask you for your e-mail password the first time that
you check mail. It will also give you the option of remembering the password.
To change these settings later, do the following:
- Click the Edit menu, choose Preferences
- Click the "+" next to Mail and Newsgroups
- Choose Identity or Mail Servers and make the desired changes
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Outlook
97/98/2000 Info
MS Outlook 97/98/2000 are part of the MS Office package.
MS Outlook 97 is set up the same way as Outlook Express.
MS Outlook 98 has a nice feature for handling the SMTP Authentication.
The steps for setting up your accounts are as follows:
- Click the TOOLS menu, choose ACCOUNTS
- Click the ADD button, choose MAIL
- Type in your name, click NEXT
- Type your e-mail address, click NEXT
- Be sure "My incoming mail server is a POP3" is chosen, type in "YOURDOMAIN.com"
(no quotes) for both POP3 and SMTP settings. NOTE: you can have your
dialup ISP SMTP settings in the SMTP box if you prefer. Click NEXT
- The first selection "Log on using" should be selected. Type in your
POP username and password. Do NOT choose the second option (SPA). Click
NEXT
- Type in something for your reference like "My main e-mail account",
click NEXT
- Choose "Connect using my local area network (LAN), click NEXT
- Click Finish
Now you are back on the Mail Tab screen. To double check your send settings
(or if you have been getting errors when trying to send, do the following:
- Click on your e-mail account in the list, click the PROPERTIES button
to the right.
- Choose the tab named SERVERS
- At the bottom under "Outgoing Mail Server" be sure there is a checkmark
in the box next to "My server requires authentication," then click the
SETTINGS button to the right.
- Choose "Use same settings as my incoming mail server." Click the OK
button
- Click the OK button on that screen.
- Click the CLOSE button
Outlook 98 will now authenticate for you automatically. |
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Download
(included with Internet Explorer)
How do I set up mail in Outlook Express to work with my new Redglue server?
- Open "Tools", then "Accounts" then go to the "Mail" Tab
- Now click "Add" You will see three options to choose from, pick "Mail"
- For "Your Name" type in whatever name you want, then hit "Next"
- For "E-mail Address" type YOU@YOURDOMAIN.com then hit next
- For both Incoming and Outgoing mail type YOURDOMAIN.com then click
next
- For "POP Account Name" type your username, and for "Password" type
YOURPASSWORD, then click Next.
- For "Mail Internet Account Name" type YOURDOMAIN.com, then click Next
- Choose "Connect using my local area network (LAN)" and click Next
- Now click "Finish"
- You should be back in the main "Internet Accounts" window. To send
mail using the new account, you will need to make it the default account.
To do this, just highlight the yourdomain.com account by clicking on
it once, then click "Set as Default" and Close.
Please note: "yourdomain" is your actual account domain. "Username" is your
POP account username, "yourpassword" is the password for your POP account. |
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More
Information and Download
Pegasus is a free e-mail program that handles multiple POP and alias e-mail
accounts. These instructions apply to Pegasus version 3.01a. Pegasus also
walks you through settings upon install and setup so there is really only
one setting to check if you are having problems with this program:
- Click the TOOLS Menu, choose OPTIONS
- Click the NETWORK tab
- At the bottom, click the button that says "Advanced network configuration
options..."
- At the top, under the heading "General" the second line says "Send
mail before retrieving mail" Be sure this is UNCHECKED.
- Click the OK button, then click the next OK button, and you're finished.
Pegasus will now automatically check and retrieve new mail before trying
to send. |
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More
Information and Download
Eudora Pro is a great e-mail program that can be purchased; however there
is a Eudora Lite that is free for download.
Eudora will automatically check for new mail before trying to send. Here
are step by step instructions for setting up a POP on Eudora 4.x (3.x
is different).
- From the tools menu, select "Personalities." This will display a list
of the personalities you have already set up (if any.)
- Move your mouse pointer over this list and right click your mouse
to get a menu to appear. From this menu select "New."
- You are then presented with 3 options. Select "Skip directly to advanced
account setup" and click on the "Finish" button.
- Give your "personality" a name. This is not relevant to your server,
just how it appears in your Personality list in Eudora. For example,
you could call it the name of your domain, or Redglue to designate that
it is your account with us. Whatever helps you remember which settings
it corresponds to is fine.
- Real Name. This is the name that will appear next to your e-mail address
when you send e-mail.
- Return Address - This is the e-mail address you want displayed when
sending an e-mail.
- Login Name - This is the POP username on the SMTP server - yourdomain.com
- Default domain and Default Stationary can be left blank
- Default Signature - If you have a signature set up, select it here
- Check Mail - this should be checked
- Now click on the "Incoming Mail" Tab.
- Server - yourdomain.com
- Click on OK.
- The next time you go to check your e-mail, you will be prompted to
enter the password for this POP.
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