What Personal Information does Redglue collect?

Redglue asks when we need information that personally identifies you ("Personal Information"). For example, Redglue asks for your name, email address, mailing address and telephone number when you register as a reseller. We collect payment information when you purchase server options and supplies. We also collect information about your navigation of our site, the type of operating system you use, and your IP address. From time to time, we may collect additional information for surveys or other promotions sponsored by Redglue and/or its promotional partners. We use this information to operate our services, to help identify you, and to gather broad demographic information.

U.S. tax law may require that we collect social security numbers or federal tax identification numbers from active resellers who earn commissions. You have the option of refusing to provide this information, but doing so may affect the amount, if any, that Redglue must withhold from your compensation for tax purposes.

What are cookies and how does Redglue use them?

Redglue may place a "cookie" in the browser files of your computer. Cookies are small pieces of information or files that are stored on a user's computer by the Web server through a user's browser for record keeping purposes. The information can be retrieved to personalize, monitor, or regulate use of the site. Cookies allow Redglue to automate access and data entry functions of the site, such as login information, to track and process purchases you make on our site, and to tailor the site to a user's preferences or interests. In addition, cookies allow Redglue to track usage of the site to determine those areas of the site that are useful or popular (and those that are not), thereby enabling Redglue to improve and update its service.

Will Redglue ever send me direct mailings?

From time to time, Redglue may send its customers information about various products and services that may be of interest. We will not send you information of this type without specifically allowing you to "opt out" of such mailings. You can opt out by sending an email to support@redglue.net.

In addition, if you are a Redglue reseller, Redglue and/or its partners and advertisers may from time to time send you newsletters, promotional material, and other mailings. You can opt out by sending an email to support@redglue.net.

How do I protect my Personal Information in public forums?

Redglue offers interactive forums, such as messages boards and chat. Redglue users should be aware that when they voluntarily disclose Personal Information to other users or to third parties on the Redglue system, through email, or outside of the Redglue system, that information can be collected and used by others and may result in unsolicited messages from other members or third parties. While Redglue strives to protect your Personal Information, Redglue cannot guarantee the security of any information that you transmit to Redglue, and you are solely responsible for maintaining the secrecy of any passwords or other account information.

What about privacy on sites that Redglue links to?

Redglue may provide links to its partners and other Internet sites. These sites have separate data and privacy practices independent of Redglue, and Redglue disclaims any responsibility or liability for their policies or actions.

Where can I access and change my Personal Information on Redglue?

You can view and make changes to the information you have previously provided to Redglue by accessing the Profile Editor through the VR area or Customer Area..

Will Redglue share my Personal Information with any third parties?

Redglue will NOT disclose any Personal Information except as described in this policy or in its Terms of Service. Redglue may disclose user information, including demographic data, in an aggregated form that does not identify individual users in order to describe its services to prospective partners, advertisers and other third parties, and for other lawful purposes. Redglue also may disclose Personal Information and/or content to others when we believe in good faith that the law requires it, or to protect the rights or property of Redglue or its visitors.